|Due to the critical nature of environmental samples, it is important to take all possible measures to reduce Customs hold time and expedite shipment. We recommend that you do not send your shipments through DHL International. We have clients who have experienced excessive shipping delays – please select an alternate carrier. Shipments must contain proper documentation. Following are pdf files for all of the additional documents required. For a complete description for international shipping please visit FedEx .|
Key Points to Remember When Sending Samples
All samples shipped internationally need to be shipped to the following address:
Documents to place on the outside of the box:
1. Each shipment must include three copies of the commercial invoice.
Creating your commercial invoice:
2. Soil samples must be accompanied by a USDA permit. See info here.
The MI soil permit should be placed on the outside of the box in a way that it is clearly visible to customs. Please mark shipment for non hazardous items.
Provide a copy of the soil permit to the shipper to include in the entry paperwork from the shipper and indicate this on the Airway Bill (AWB) description, stating: “Soil Samples, Permit Enclosed, for analysis.
3. Include a signed copy of the Toxic Substance Control Act form:
Shipments lacking these documents are subject to delay due to additional clearance processes.
➢ Attain the tracking number no matter the carrier so that we can contact Customs with paper work if necessary to prevent delays.
➢ Please email a copy of all required documents to firstname.lastname@example.org. This will allow us to notify the shipper’s International Trade Office to assist in a smooth customs process.
MI Sample Cancellation Policy
MI understands that on rare occasions our clients may want to cancel an order or individual samples. However, because samples are processed promptly upon receipt the following cancellation surcharges will apply. If cancellation is within 24 hours of sample receipt there will be no charge. If cancellation is requested 24 hours up to 3 working days there will be a 50% surcharge to cover our processing to that point. After 3 working days the full charge will apply.